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Failure to pay council tax

If you fail to pay by the due date, we will issue a reminder. You must pay the overdue amount on the reminder within seven days, or the account balance becomes payable. If the full amount isn't paid, we will issue a summons and costs will be charged. If we issue a final notice, you must pay the account balance fully within seven days. If you do not pay fully, we will issue a summons and costs will be charged.

Then, if payment isn’t made in full with the summons costs, we will apply for a Liability Order at a hearing in the magistrate’s court. There is no need for you to attend this hearing. After that, you will receive a letter advising that a Liability Order has been obtained.

If you do not pay the amount in full or contact the tax office within the following 14 days, we will use an enforcement agency. Then, you will incur further costs for each Liability Order sent, as per the schedule below.

 Table of enforcement fees
Fee stage Fixed fee Percentage fees
£0 to £1,500 ˃£1,500
Administration/compliance stage (applied when enforcement company receives instruction). £75 0% 0%
Enforcement stage (applied when EA makes first attendance). £235 0% 7.5%
Sale (applied at first attendance for the purpose of transporting goods for sale). £110 0% 7.5%

The Tribunals Court Act 2007 Taking Control of Goods (Fees) Regulations Jan 2014 sets the above fees. Therefore, they are not negotiable.

If you have difficulties making payments, please contact us immediately to discuss the situation with the below details.

Contact

Bridgend County Borough Council
Telephone: 01656 643643. Choose option three.
Text relay: Put 18001 before any of our phone numbers.
Address: Civic Offices, Angel Street, Bridgend, CF31 4WB.
Opening hours:
Monday to Thursday: 8:30am to 5pm.
Friday: 8:30am to 4:30pm.

Croesewir galwadau yn Gymraeg.
Calls in Welsh are welcomed.

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