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Domestic abuse

The Assia Suite will be closed from Monday 23 March 2020. There will be no drop in service but you can receive support over the phone by calling 01656 815 919. 

We run a one-stop shop for domestic abuse services for people of all backgrounds. While at our “Assia Suite”, you can access:

  • advice and guidance
  • a refuge
  • a risk assessment so specialists can tailor support to you and your family
  • safety planning

Also this is the route to get support for children who have experienced domestic abuse. What’s more, the service is confidential so you don’t have to give your name.

Drop in for domestic abuse services

To be seen in person, visit reception at the Civic Offices in Bridgend, as per the below details. Then ask for ‘the Assia Suite’ or ‘Calan’, and you will be taken to a secure area at the back of the building.

Support in the community

If you cannot come to the Assia Suite, an assessment can be made at your home or in the community. Please contact us to arrange this on the details below.

Weekday phone support

As well as dropping in, you can call us for support.


The Assia Suite

Bridgend County Borough Council
Telephone: 01656 815 919
Address: Civic Offices, Angel Street, Bridgend, CF31 4WB.
Opening hours:
Monday to Friday 8:30am to 5:30pm

Weekend and evening phone support


Live Fear Free Domestic Abuse Helpline

Telephone: 0808 8010 800
Opening hours:
Twenty-four hours a day, seven days a week.

Download a domestic abuse app

The free Bright Sky app provides support for people experiencing domestic abuse, concerned friends, and family members. Cleverly, the app is disguised as a weather app, and so anyone checking your phone won’t realise you’re getting support. It provides information and useful tools for:

  • domestic abuse
  • harassment
  • online safety
  • sexual consent
  • stalking

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