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Cookie Policy

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device. These include small files known as cookies.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don't have to give the same information several times during one task
  • recognising that you may already have given a username and password so you don't need to do it for every web page requested
  • measuring how many people are using online services, to help us improve the website

By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online services provided by this site. For more information on cookies please visit the 'about cookies' website.

We use Google Analytics, a web analytics service provided by Google, in order to find out how visitors interact with Bridgend County Borough Council website so we can improve it. Information is collected anonymously and website trends are reported without identifying individual visitors.

Below is a list of cookies used on our website, grouped by what they do.

Cookies for storing your preferences
Cookie name Purpose
SplashScreenTrans Stores a value to remember a language selection (Welsh/English) when a user revisits the website.
AlertCookie Stores a value to keep the alert box closed once a user has dismissed a specific message.
Cookies for improving service measuring traffic
Cookie name Purpose
__utma Keeps track of the number of times a visitor has been to the site, when their first visit was, and when their last visit occurred. It expires after two years.
__utmb and __utmc The B and C cookies work together to calculate how long a visit takes.__utmb takes a timestamp of the exact moment in time when a visitor enters a site, while __utmc takes a timestamp of the exact moment in time when a visitor leaves a site.__utmb expires at the end of the session. __utmc waits 30 minutes, and then it expires.__utmc has no way of knowing when a user closes their browser or leaves a website, so it waits 30 minutes for another pageview to happen, and if it doesn't, it expires.
__utmz Keeps track of where the visitor came from, what search engine was used, what link was clicked on, what keyword was used, and where they were in the world when the website was accessed. It expires after six months.
My Account's cookies
Cookie name Purpose
ASP.Net_SessionID This cookie is necessary for site functionality. It stores a unique identifier for each visit to retain session state across multiple pages.
HASH_ASP.NET_SessionId This cookie is necessary for site functionality. It is used to prevent anyone from guessing the session ID.
ModalShown This is used to display the menu pop up. Although it is served to every client, it is only used at Bridgend County Borough Council.
MyAccountIdentificationBridgend This cookie is necessary for site functionality. It is used to ensure that the user is authenticated. We use this to store information critical to the system.

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