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Landlord Portal

The Landlord Portal allows access to information about a tenant’s benefit claim where payment is made direct to the landlord or agent.

  • View Housing Benefit and Discretionary Housing Payments (current and historic)
  • View claim details of the claims where you are receiving payments.
  • View status of claims (active/not active/suspended)
  • Report Changes of circumstances
  • Upload evidence

Sign into the Landlord Portal

If you already have an account, you can go straight to the portal.

Request access to the Landlord Portal

If you do not have an account, you will need to request access.

To do this, email with your:

  • Landlord reference number
  • Full name (and company name if applicable)
  • Address
  • Identification (e.g. passport, driving licence, Company ID)

Once access has been granted, if an account is not used for a period of 3 months, it will be disabled. You will need to email to request access again.

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