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Reporting issues

When reporting a problem to us please provide as many useful details as you can, including the date and time you noticed the issue, where it is located and your name and daytime contact number. You can report an issue using the details below.

Highways

Highways issues may include:

You can report highways issues online by using Fix my Street.

Transportation

Transportation issues may include:

  • public transport
  • road safety
  • traffic management
  • car parks

You can report transportation issues by emailing custcare@bridgend.gov.uk.

Recycling and waste

  • missed refuse collections
  • garden waste collection service

You can report recycling and waste issues using Kier's online system.

Environment

Environmental issues may include:

You can report environmental issues by emailing cleanupthecounty@bridgend.gov.uk.

Building control

Building control issues may include:

You can report building control issues by emailing buildingcontrol@bridgend.gov.uk.

Trading standards

Trading standards issues may include:

Trading standards services in Bridgend County Borough, the Vale of Glamorgan and Cardiff are delivered by Shared Regulatory Services. You can report trading standards issues on the Shared Regulatory Services website.

Environmental health

Environmental health issues may include:

Environmental health services in Bridgend County Borough, the Vale of Glamorgan and Cardiff are delivered by Shared Regulatory Services. You can report environmental health trading standards issues on the Shared Regulatory Services website.

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