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Online Learning Opportunities

Adult Community Learning Bridgend are offering online courses to the public. The courses will be run online.

Free IT support is available prior to the course start for those who require help in accessing online learning. Some sessions may be held in a classroom if Covid-19 restrictions change.

Courses start week beginning Monday 11 January 2021

Enrolment

To register for a course contact adultlearning@bridgend.gov.uk for further information and an enrolment form.

The deadline for enrolling on these courses is Wednesday 6 January 2021.

No iPad? No problem!

If you would like to access one of our online courses but don’t have a suitable device or Wifi connection, then please get in touch with us, as we may be able to support you with this.

We have a range of portable devices, mobile top-ups and portable Wifi connections that can be loaned out when needed. Don’t let a lack of resources get in the way of your progress!

“Knowledge is power, I am now better equipped to deal with the digital world thanks to my learning” – Joanna Atkinson, learner on Digital Learning course with Bridgend Adult Community Learning

Entry requirements

There are no formal entry requirements for accessing an Adult Community Learning course. Bridgend Adult Community Learning will not restrict access on the grounds of prior academic attainment, age, employment, geographic location or any other grounds.

Please note that accreditation is a requirement of the courses and by enrolling on a course learners are agreeing to complete the paperwork involved.

Accredited by Agored Cymru

This course gives learners the opportunity to learn the processes of web design.

Learners will be able to create or use an existing plan to produce a website. In addition, you will be able to create and develop a website using HTML editing software to a publishable standard.

By the end of the course, you will learn how to set up an electronic folder to store web pages and source files, insert a background colour or a background to webpages and create navigation hyperlinks which enables visitors to browse from one page to another.

  • Mondays 12.00pm – 2.00pm 11 weeks (Free)
  • Wednesdays 12.00pm – 2.00pm 11 weeks (Free)

Accredited by Agored Cymru

This 11 week course is for beginners who are interested in learning to draw everything from still life to animals to portraiture. We will explore various techniques to give you the skills you need to be able to draw observationally through sketching, shading and using colour.

You will need

One to three still life objects (no detailed patterns), pencils (preferably 4H to 6B), black pens, a sketchbook and paper (any size), charcoal, and coloured pencils/pens, crayons and/or pastels.

Each session will focus on different materials and techniques so feel free to bring any extra art supplies that you'd like to use.

• Tuesdays 1.00pm – 3.00pm 11 weeks (£10 full fee payer or £5 concessions)
• Thursdays 10.00am – 12.00pm 11 weeks (£10 full fee payer or £5 concessions)

Accredited by Agored Cymru

 This course will cover fundamental computer techniques, including managing files and folders, techniques for keeping safe online, general computer security, and working with USB memory sticks.

The main focus will however, be on using presentation software (Microsoft PowerPoint), either for business purposes, or to celebrate a significant event such as milestone birthday or anniversary. Limited spaces available. Learners need to attend both sessions each week.

  • Mondays 9.30am – 10.30am 11 weeks (Free)
  • Wednesday 9.30am – 10.30am 11 weeks (Free)

Accredited by Agored Cymru

Word is versatile and powerful. Learn how to create new documents for a variety of purposes, from invites and leaflets to menus, letters and posters. Enter and edit text accurately and efficiently, then format your text to give visual impact to your work.

Understand how to save and manage your Word documents. Improve your computer skills, build you confidence in a friendly learning environment.
Limited spaces available. Learners need to attend both sessions each week.

• Tuesdays 1.00pm – 2.00pm 11 weeks (Free)
• Thursdays 1.00pm – 2.00pm 11 weeks (Free)

Accredited by Agored Cymru

We live in an increasingly digital world. It is easy to feel left behind. This course is for beginners and it will give you the skills you need to take control of your digital future. It will give you purpose and resilience.

In easy stages, step by step, this course will give you the digital skills and confidence you need to create Word documents, save them logically and reliably to folders that you have created on your computer, and then to manage these files confidently and securely. We’ll also show you how to send and receive email attachments with accuracy and precision.

Come and join us in a friendly and supportive learning environment. In 2021, grasp this opportunity to secure your digital future and become a confident computer user.

Limited spaces available. Learners need to attend both sessions each week.

  • Tuesdays 9.30am – 10.30am 11 weeks (Free)
  • Thursday 9.30am – 10.30am 11 weeks (Free)

Accredited by Agored Cymru

Interested in a career in education? Already working in an education setting but would like to enhance your knowledge and understanding?

This course, delivered offers an overview of the expectations linked to the role of a Classroom Assistant with an introduction to useful policy and procedure.   

You will gain an insight into a range of behaviour management techniques and learn how to communicate effectively.  The course will also focus on how to maintain confidentiality within a school setting.

  • Wednesdays 10.00am – 12.00pm 11 weeks (£10 full fee payer or £5 concessions)
  • Wednesdays 7.00am – 9.00am 11 weeks (£10 full fee payer or £5 concessions)

Free online Learndirect courses

Learndirect offers great flexibility. These free online courses let you study at your own pace, as they’re learner led and split into bitesize chunks.

To register or for further information, email adultlearning@bridgend.gov.uk.

Delivering good customer service is a course full of everything you need to know to get a good basic understanding of customer service. It covers the different types of customers, the importance of good communication skills, and dealing with problems and complaints.

You will find this course useful if:

  • you need to know about customer service because you're looking to start your career.
  • you're working towards a qualification in customer service.
  • you're simply just interested in finding out more.

In any job, you’ll need to communicate with others. That’s why excellent communication is desirable to employers and an essential skill. How you communicate and present yourself could make the difference between career success or failure.

Whether you’re face to face with customers at work or looking to bag your first job, good communication skills are needed to impress. If yours are a little rusty, don’t panic. Communication Skills will take you from communication novice to expert in no time.

This course covers the key principles that underpin customer service. These principles are applicable regardless of the setting. This includes face to face, telephone of online. Choose this course to help sharpen your skills in what is one of the most critical areas to a well-functioning business.

The care certificate is the industry agreed set of standards setting out the knowledge, skills and behaviours required for Health and Social Care. It is composed of 15 standards that are designed to ensure those in the industry have the knowledge to be able to offer high quality care.

This course covers all the knowledge elements of the overall care certificate. It is a valuable and engaging resource for those studying for the formal care certificate or looking to see if a career in care is for you.

Getting feedback from your customers is vital, but it only has full value if you act on it. This can help you to improve your service, which will be of benefit to both you and your organisation.

This course will show you how to review your procedures and how to implement any required changes. Keeping in mind the balance between company, customers and service partners. It will also teach you how to monitor and report on these changes.

Improving customer service isn’t a one person job. You need to work with others if you’re going to make a difference. This course will show how working with others can generate ideas to make your customer service better and more effective.

You will also see how discussing your performance with others can have a positive effect on your customer service.

Most workplaces use substances that can be hazardous to health. Chemicals and other hazardous substances can put your health at risk. The law requires employers to control exposure to such substances under the Control of Substance Hazardous to Health (COSHH) regulations.

This introduction to COSHH course explains what a hazardous substance is and where they can be found in the workplace. You’ll find out what kinds of health risks are associated with them and we’ll also cover the benefits of following COSHH guidelines.

This course is for anyone employed in the customer service sector that wants to build stronger relationships with their customers and develop their client base.

This course will equip you with the knowledge and skills to form good relationships with customers and go above and beyond to assist them. You will make your customers feel respected and valued. This will boost customer satisfaction and lead to greater business success as a result.  

This programme is designed for people who wish to gain an understanding of principles and practice of health & safety in the workplace. It will be suited to anyone who needs to gain a practical understanding of their role and responsibility for health and safety. 

No prior knowledge is required.

Manual handling occurs in almost all working environments. Incorrect manual handling is one of the most common causes of injury at work. It’s really important that you understand the common hazards associated with manual handling and learn how to minimise the risk of injury.

The manual handling course will provide you with flexible and easy to use risk assessment tools. You will also be advised on correct lifting techniques. You can have the confidence to take responsibility for the safety of yourself and others whilst at work.

Influencing and negotiating has been created for new managers who want to develop, or improve, their influencing and negotiating skills. However, it may also benefit more experienced managers who feel that they need to refresh their knowledge on the subject. This will enable manager to work more effectively with others and achieve their objectives.

Customer service is integral to all organisations. Whether you’re in the private, public or voluntary sector. This course shows you how your customer service can go even further and exceed expectations.

This course teaches you everything you need to know to gain a Functional Skills qualification in maths widely recognised as an alternative to traditional GCSEs. Functional skills maths teaches you the practical skills needed to use maths at home, work and in everyday situations.

This ranges from being able to work out the value of 20% off that coat you want in the sale to understanding stats for business. Because of this, you’ll be able to put your new-found knowledge gained through Maths Level 2 Standard to work straight away, in the real world.

This online maths course also suits people wanting to refresh their maths knowledge to feel more confident when facing numbers at work or home.

This course teaches you everything you need to know to gain a Functional Skills qualification in English widely recognised as an alternative to traditional GCSEs. Functional Skills English teaches you the practical skills needed to use the English language at home, work and in everyday situations.

 

This ranges from being able to appropriately format and write a formal letter to effectively communicating with those around you. Because of this, you’ll be able to put your new-found skills gained through ‘English Level 2: Standard’ to work straight away in the real world.

Bridgend Adult Community Learning

Bridgend County Borough Council
Telephone: 01656 642729
Address: Civic Offices, Angel Street, Bridgend, CF31 4WB.
Opening hours:
Tuesday to Thursday 9am to 3.30pm. (An answerphone operates outside these times).

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