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Complaints about taxis

Complain about a taxi service with these steps:

  1. Note either the driver’s badge number, or the number on the vehicle’s passenger doors. The number is also on a rear license plate.
  2. If possible, note the vehicle’s registration number.
  3. Record the journey’s time and date.
  4. Note the taxi’s company.
  5. Note the location.
  6. Remember as much detail as you can about the vehicle’s type, colour and distinguishing features.
  7. Report the incident to us using the details on this page.

Contact

Licensing Section

Bridgend County Borough Council
Telephone: 01656 643643
Address: Civic Offices, Angel Street, Bridgend, CF31 4WB.
Opening hours:
Monday to Thursday, 8:30am to 5:00pm
Friday 8:30am to 4:30pm

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