Bridgend County Borough Council,Civic Offices, Angel Street, Bridgend, CF31 4WB

Tel: 01656 643643
Text Relay:
18001 01656 643643
Fax: 01656 668126
Sign Video BSL Live

Opening times
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm

How to find us

Recycling and refuse collections

Ice and snow can make any journey hazardous, particularly on some of the county borough’s narrower and steeper roads, but this is especially the case when the vehicle in question is a heavy, fully loaded recycling vehicle.

Even when vehicles may be able to use roads, pavements and footways can often remain affected by widespread ice which makes them risky to use for refuse and recycling collectors.

As long as it is safe to do so for both workers and local residents, the council and its waste partner, Kier, will always do their best to ensure that refuse and recycling are collected as normal over the winter season.

However, with almost 65,000 households to cover across the county borough, some difficulties and delays are inevitable if weather conditions turn particularly harsh.

The council and Kier will keep residents informed about any temporary changes to the refuse and recycling collection service via the weather the winter page, at Facebook, through regular #BCBCwinter updates on Twitter and via news releases issued to the local media.

During periods of severe weather, the situation will be regularly reviewed and further updates will be issued.

It’s important that residents look out for these updates on a regular basis during severe weather.

To assist the public in disposing of the waste materials, the council will make every effort to ensure that access roads leading to household recycling centres are kept clear during periods of severe weather.

Wherever feasible, the council and Kier will also give as much advance notice as possible about any changes to the service.

What to do when collections are cancelled

  • In the event that collections have to be cancelled due to ice or snow, the council will issue an announcement here, on Facebook and Twitter, and to the local media.

  • If your collection is cancelled, don’t put anything out at the kerbside as it won’t be picked up until it is time for your next collection (i.e. recycling next week and refuse in two weeks’ time.)

  • Where refuse bag collections have been cancelled and excess waste is due to be picked up as part of your next scheduled date, you will not be penalised for putting out double the allowance, e.g. four bags instead of two.

Return to the weather the winter page or visit the council on Twitter and Facebook.

Last Updated: 27/02/2018
Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0 Valid XHTML 1.0 Transitional Valid CSS! Link to - public services all in one place National Assembly for Wales Browsealoud