Bridgend County Borough Council,Civic Offices, Angel Street, Bridgend, CF31 4WB

Tel: 01656 643643
Text Relay:
18001 01656 643643
Fax: 01656 668126
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Opening times
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm

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Recycling and refuse collections

Ice and snow can make any journey hazardous, particularly on some of the county borough’s narrower and steeper roads, but this is especially the case when the vehicle in question is a heavy, fully loaded recycling vehicle.

Even when vehicles may be able to use roads, pavements and footways can often remain affected by widespread ice which makes them risky to use for refuse and recycling collectors.

As long as it is safe to do so for both workers and local residents, the council and its waste partner, Kier, will always do their best to ensure that refuse and recycling are collected as normal over the winter season.

However, with 59,000 households to cover across the county borough, some delays are inevitable if weather conditions turn particularly harsh.

The council and Kier will keep residents informed about any temporary changes to the refuse and recycling collection service via the weather the winter page, at Facebook, through regular #BCBCwinter updates on Twitter and via news releases issued to the local media.

During periods of severe weather, the situation will be regularly reviewed and further updates will be issued.

It’s important that residents look out for these updates on a regular basis during severe weather as the authority may issue details on how we intend to catch up with missed collections, sometimes at short notice if conditions improve sufficiently.

The council will make every effort to ensure that access roads leading to our household recycling centres are kept clear during periods of severe weather.

Wherever feasible, the council and Kier will also give as much advance notice as possible about any changes to the service.

We will generally aim to do the following if black bag collections are disrupted by severe weather:

  • Partial disruption – if a collection is missed due to a short period of severe weather (e.g. over a couple of hours), once it is safe for workers and local residents Kier will do their best to pick it up as soon as possible during the normal working week.
  • One or more days – if conditions do not improve for a day or more, Kier will pick up your refuse and recycling on your next scheduled collection day.
  • Assisted collections – the guidelines above include all assisted collections.
  • Bulky and clinical waste – these will be made by prior arrangement with householders.

Return to the weather the winter page or visit the council on Twitter and Facebook.

Last Updated: 10/03/2016
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