Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend, CF31 4WB

Tel: 01656 643643
Text: 01656 643644
Fax: 01656 668126
Email: talktous@bridgend.gov.uk

Opening times
Monday - Friday 8.00am - 5.30pm

How to find us

Can you help combat bogus insurance claims?

Insurance fraud against Bridgend County Borough Council is not a victimless crime. The council has to pay an 'excess' on all claims and this automatically becomes part of the council's running costs, which are passed on to the citizens of the county borough through the council tax system. Fraudulent claims add to these costs unnecessarily. In essence, claims cheats are making honest council tax payers suffer financially.

With this in mind, the council takes the submission of fraudulent claims very seriously and seeks to identify and root out all such claims. Fraud is a serious offence and action will be taken against those willing to commit such crimes against their own communities. In appropriate cases the police will be involved, which could result in fines and imprisonment.

Types of fraud

People commit many kinds of fraud, often thinking that they are doing no wrong because it "isn't hurting anyone". This is not the case. People defrauding the system are criminals and they shouldn't get away with it. Types or fraud are:

Bridgend County Borough Council subscribes to "Fraudline" which is run by Cunningham Lindsey, a leading claims management and loss adjusting firm. This is a free 24-hour telephone hotline that operates 365 days a year. This allows members of the public and public sector staff to anonymously report suspected fraudulent insurance claims.

If you know of or suspect that somebody is making a fraudulent insurance claim against the Council, please ring FraudLine on freephone 0800 328 9270, it could ultimately help to minimise your council tax bill.

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