Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend, CF31 4WB

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Text: 01656 643644
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Email: talktous@bridgend.gov.uk

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Warning for online shoppers seeking cheap deals

Bridgend County Borough Council’s Trading Standards team is warning consumers to beware of bogus websites when shopping online.

The concern follows a number of reports of consumers purchasing products from seemingly legitimate websites but then not receiving the goods. Further investigation has revealed the websites have not been registered in the UK, and there appear to be many more claiming to sell well-known items such as Australian sheepskin fashion boots and hair straighteners.

Many of the websites operate from Asian or Northern American countries, and if the goods are not received it becomes extremely difficult to pursue these rogue sellers.

For further information on your consumer rights or if you require advice on a complaint against an online seller you can contact Consumer Direct on 08454 040506 or visit www.consumerdirect.gov.uk.

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