04 December 2008
At your service for longer
Bridgend County Borough Council is reminding residents that it has extended the opening hours of its Customer Service Centre to make it easier and more convenient for local people to do business with the council.
The centre is now open for business from 8am to 7pm, Monday to Friday.
Based at the Civic Offices in Angel Street, Bridgend, the Customer Service Centre is fully accessible. It features a booking-in system to help manage queues as efficiently as possible and direct visitors to staff who can deal with enquiries ranging from council tax and benefits advice to planning and bus pass applications.
Within a new waiting area, digital signage keeps visitors fully informed about council services and events. Self-serve kiosks have been installed for online payments, viewing planning applications, downloading forms or obtaining copies of publications.
As well as new interview rooms and specially-adapted furniture, Braille, large-print and multi-language translation services are available.
Customers with disabilities can also ring ahead and book a parking space in the car park at Civic Offices to make their visit more convenient.
You can contact the Customer Service Centre at 01656 643643 or by emailing talktous@bridgend.gov.uk
- Last Updated: 03/12/2008
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