Bridgend County Borough Council

Item No.

Subject

Page Nos.

1.

Apologies for Absence

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2.

Declarations of Interest (Including Whipping Declarations)

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3.

Minutes of previous meeting

3 - 8

4.

Recommendations Monitoring – Communication with the Public

Invitees for Agenda Item No. 4

Councillor Bob Burns, Cabinet Member – Resources

Dr Jo Farrar, Chief Executive

Andrew Jolley, Director – Legal & Democratic Services

Huw Williams, Head of Business Efficiency & Effectiveness

Claire Lillie, Communication Officer

Dave Sutherland, Head of IS & ICT

Appendix 1 – Recommendations Monitor

Appendix 2 – Cabinet Report – Response to Recommendations

Appendix 3 – Update Report from Chief Executive

− Appendix 3A – Communication Toolkit

− Appendix 3B – Cabinet Report – Communication Annual Report

− Appendix 3C – Cabinet Report – Communication Forward Planning

Appendix 4 – Cabinet Report – Customer Care Programme

Appendix 5 – Notes of a meeting of the Communication with the Public Task & Finish Group, 3 April 2007

9 – 56

12-20

21-26

27-31

32-38

39-43

44-47

48-55

56

5.

Forward Work Programme Update

57-59

6.

To consider any other item(s) of business in respect of which notice has been given in accordance with Rule 4 of the Council Procedure Rules and which the person presiding at the meeting is of the opinion should by reason of special circumstances be transacted at the meeting as a matter of urgency.

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