Bridgend County Borough Council,Civic Offices, Angel Street, Bridgend, CF31 4WB

Tel: 01656 643643
Text Relay:
18001 01656 643643
Fax: 01656 668126
Email: talktous@bridgend.gov.uk
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Opening times
Monday - Friday 8.00am - 5.30pm

How to find us

Licensing

Contact details

The Licensing and Registration Section is responsible for processing a variety of licences and consents. This includes the grant, renewal and transfer of licences (where appropriate) for alcohol and entertainment venues, taxis, and gambling venues. We are also responsible for issuing street trading consents, charity permits and scrap metal dealer registrations. See our related links for further details.

Licensing and Registration Section
Bridgend County Borough Council
Civic Offices
Angel Street
Bridgend. CF31 4WB

Telephone: 01656 643109 or 643294

Fax: 01656 643285
Email: licensing@bridgend.gov.uk

 

Taxi Licensing

Applications for the grant or renewal of a taxi driver licence must be made in person. The application pack or renewal letter will explain which documents you need to give us when you make your application. We recommend that you make your application to renew your taxi badge at least four weeks’ in advance of the expiry date. We will take copies of original documents and return them to you on the day.

If you wish to make an appointment to submit your application, or need help or advice on the taxi licensing process, including vehicle licensing, please telephone the Licensing Section on (01656) 643109.

Licensed premises, gambling venues, charity collections and street trading

Many applications can be made by post or online. We can also accept applications by fax and if a fee is payable we can take a card payment by telephone. Our online services are available at www.bridgend.gov.uk where you can find us at Licensing within the A-Z of Services.

If you require any general advice or assistance with making an application, please make an appointment by telephoning the Licensing Section on 01656 643294.

Public registers can be examined on:

  • Monday to Thursday: 08.30am –17.00pm
  • Friday: 08.30am – 16.30pm

Or click the link to our Register page.

Very occasionally staff may not be available because of meetings, staff training or unforseen circumstances such as adverse weather. You are advised to make an appointment wherever possible.

Complaints

Bridgend County Borough Council takes all complaints made about licensees or licensed premises very seriously. Our key aim is public safety.

If you wish to make a complaint about the service you received when travelling by taxi, it is advisable to take the following steps:

Make a note of either the driver's badge number or the number on the passenger doors of the vehicle. This number also appears on the rear vehicle licence plate. Tell us the vehicle registration number if possible.

Note the time and date of the journey and the company involved.

Note the location of the incident.

Remember as much detail as you can about the vehicle type, colour and any distinguishing features.

For all other complaints (for example, licensed premises) please provide details of the premises, the nature of the incident, the date and time of the incident and whether you have reported the problem to anyone else.

Submit the complaint to the Licensing Team using one of the above contact methods.

Last Updated: 08/06/2016
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