Bridgend County Borough Council,Civic Offices, Angel Street, Bridgend, CF31 4WB

Tel: 01656 643643
Text Relay:
18001 01656 643643
Fax: 01656 668126
Sign Video BSL Live

Opening times
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm

How to find us

Extra Care

What is an Extra Care Housing Scheme?

Extra Care housing combines the advantages of high quality, self-contained accommodation and the provision of flexible care and support services based in the scheme. Extra care services enable individuals to retain control over their own lives, maximising opportunities for independence and social inclusion, while receiving the support they need in a safe environment.

How does Extra Care work?

Extra care is a fully accessible building where individuals live as tenants in flats that are specially designed and fitted with special equipment to enable independent living. Each tenant will have their own flat and own front door. There will also be facilities like a café, games room, library, lounge, and guest accommodation for visitors and day activities for the wider community.

What is good about Extra Care?

Extra care housing settings help to improve and maintain a person’s independence and quality of life by preventing the need for residential / nursing care or hospital admission where possible. Trained staff members are on hand to provide appropriate help and assistance within the Extra Care service to help people live independently as their social and health needs change. Couples often have to be separated when the needs of one partner increases and as a result they move into residential care. However, our first Extra Care Scheme will include flats for couples or friends to live together.

Why does Bridgend County Borough need Extra Care?

There are plenty of traditional residential homes in the County Borough, but demand for these places is decreasing. The citizens of Bridgend County Borough want to remain as independent as possible for as long as possible. They want support to remain living independently in their own homes and to be given to them at the right time, in the right place and delivered by the right person. In this we recognise the need to develop flexible services to ensure the most effective use of the resources available. We are continually developing council services to support people to do this, including making changes in the way that home carers support people, the introduction of new technology into peoples homes and ongoing improvements into out existing residential homes.

Extra care is an additional and important part of the plan to modernise our services and it will offer more choice. People will be able to live in their own flat with a range of flexible help close at hand rather than moving to residential or nursing care services as their health and social care needs increase.

What is the Extra Care Scheme called?

The new Extra Care Scheme is called Llys Ton. To find out about the 39 Extra Care flats and the communal facilities in more detail, click here.

How is it being funded?

The £5m scheme was funded by Bridgend County Borough Council, Valleys to Coast Housing Association and a Welsh Assembly Government social housing grant.

Who will own and manage the scheme?

In close partnership with Bridgend County Borough Council, Valleys to Coast Housing Association (V2C) will own and manage the Extra Care scheme and successful applicants will become tenants of V2C. There are a number of benefits to being a tenant of V2C. These include a fully trained and accredited maintenance service, an intensive housing management service, opportunities to be involved in the running of V2C and tenancy security and guaranteed rights.

Who provides the care and support?

Bridgend County Borough Council will buy the care and support from an independent care provider. The Council have in place a robust process of monitoring the quality of care provided.

What care and support will be available?

The Extra Care scheme will be staffed 24 hours per day to provide flexible care and support. The service will help and assist individuals with personal and domiciliary care tasks as necessary and support tenants’ involvement in the local community. A range of housing support services and activities will be provided to enable tenants to look after their own health and well-being.

Who is Extra Care for?

Extra care is primarily for people aged 50 or over, who have a need for housing related support or more suitable housing and a need for help with personal care. To find out about the eligibility criteria and the application and assessment process in more detail click here.

Please note that pets are not allowed in the scheme, unless it is an assistance animal. Assistance animals are animals (primarily dogs) which are specially trained to assist individuals with disabilities. The most well known in the UK are Guide Dogs for the Blind and Hearing Dogs for the Deaf.

How do I apply?

To be eligible for the scheme you must be aged 50 or over and have a need for housing related support or more suitable housing and a need for help with personal care.

If you are interested in applying for this new opportunity you can download the application form here. Alternatively, by telephoning 01656 642279 an application form can be sent to you through the post.

If you submit an application form you will be required to have an assessment to determine whether you qualify for support. This will involve talking to a Care Manager who may request permission to talk to your GP or District Nurse about your needs. There will also be an allocations panel made up of representatives from Bridgend County Borough Council, Valleys to Coast Housing Association and the Extra Care Support Provider that will meet to determine the suitability of applicants for the extra care housing scheme. Please telephone the Integrated Referral Management Centre (IRMC) on 01656 642279 for an informal chat about the assessment or email

Last Updated: 08/02/2018
Level A conformance icon, W3C-WAI Web Content Accessibility Guidelines 1.0 Valid XHTML 1.0 Transitional Valid CSS! Link to - public services all in one place National Assembly for Wales Browsealoud