Bridgend County Borough Council,Civic Offices, Angel Street, Bridgend, CF31 4WB

Tel: 01656 643643
Text Relay:
18001 01656 643643
Fax: 01656 668126
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Opening times
Monday - Thursday 8.30am - 5.00pm
Friday 8.30am - 4.30pm

How to find us

Where there’s a problem, why not report it?

When e-mailing, please provide relevant details of the problem including date, location, time etc as well as your name and day-time contact telephone number.

Council Opening Hours

  • Monday to Thursday 8.30am – 5.00pm
  • Friday 8.30am – 4.30pm

Highways (01656) 643643

(Emergency out of hours 01656 643643)

  • Street lighting
  • Blocked gulleys/drains
  • Damage to roads and pavements (including potholes)
  • Vandalised street furniture
  • Overgrown trees and grass verges
  • Public rights of way including bridleways and cycle routes
  • Road works
  • Road adoption issues

You can also report a problem on -line using the Fix my street website service.

Transportation (01656) 643643

(Emergency out of hours 01656 643643)

  • Public transport
  • Bridgend regeneration schemes
  • Road safety
  • Traffic management
  • Car parks

Recycling and waste (01656) 643643

  • Missed refuse collections
  • Garden waste collection service

Clean up the county hotline (01656) 643643

  • Abandoned vehicles
  • Dog mess and street litter problems
  • Public conveniences
  • Animal carcasses
  • Fly tipping

Environmental Health (01656) 643643

Public Protection Out of Hours Service

  • Noise pollution
  • Air pollution, i.e. smoke, dust
  • Unfit privately rented properties
  • Problems with private rented property
  • Land contamination
  • Victims of harassment or unlawful eviction by landlord
  • Pest control
  • Problems with rats, mice, cockroaches, bedbugs, wasps, bees
  • Problems with unsecured empty property
  • Unhygienic food outlets
  • Infectious diseases
  • Food poisoning
  • Foreign bodies in food
  • Garden fires (bonfires)

Building Control (01656) 643643

  • Dangerous structures
  • Drainage and blocked sewers (private)

Trading Standards (01656) 643643

  • Dangerous or illegal goods and services
  • Sale of goods to the under aged
  • Stray dogs
  • Short weight or measure of goods purchased
  • Misdescribed goods or services
  • Animal health and welfare

For other departments, visit the A-Z of services

Last Updated: 04/07/2017
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