Where there’s a problem, why not report it?
When e-mailing, please provide relevant details of the problem including date, location, time etc as well as your name and day-time contact telephone number.
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Council Opening Hours
Monday to Thursday
8:30.am - 5:00.pm
Friday
8:30.am - 4:30.pm
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Highways (01656) 642 541
(Emergency out of hours 07831 143 600)

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Street lighting
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Blocked gulleys/drains
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Damage to roads and pavements (including potholes)
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Vandalised street furniture
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Overgrown trees and grass verges
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Public rights of way including bridleways and cycle routes
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Road works
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Road adoption issues
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custcare@bridgend.gov.uk
Transportation (01656) 642 541
(Emergency out of hours 07831 143 600)

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Public transport
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Bridgend regeneration schemes
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Road safety
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Traffic management
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Car parks
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custcare@bridgend.gov.uk
Clean up the county hotline (01656) 643443

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Missed refuse collections
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Abandoned vehicles
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Dog mess and street litter problems
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Public conveniences
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Animal carcasses
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Fly tipping
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Blocked sewers (public)
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cleanupthecounty@bridgend.gov.uk
Environmental Health (01656) 643 260
Public Protection Out of Hours Service
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Noise pollution
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Air pollution, i.e. smoke, dust
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Unfit privately rented properties
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Problems with private rented property
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Land contamination
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Victims of harassment or unlawful eviction by landlord
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Pest control
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Problems with rats, mice, cockroaches, bedbugs, wasps, bees
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Problems with unsecured empty property
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publicprotection@bridgend.gov.uk
Building Control (01656) 643 408

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Dangerous structures
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Drainage and blocked sewers (private)
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buildingcontrol@bridgend.gov.uk
Trading Standards (01656) 643 278

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Dangerous or illegal goods and services
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Sale of goods to the under aged
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Unhygienic food outlets
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Stray dogs
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Infectious diseases
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Food poisoning
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Foreign bodies in food
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Short weight or measure of goods purchased
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Misdescribed goods or services
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Animal health and welfare
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publicprotection@bridgend.gov.uk
For other departments, visit the A-Z of services